1) Pharmaceutical cold chain transportation service

 

Medical cold chain refers to products such as drugs, vaccines, diagnostic reagents and related raw materials, which can maintain and monitor all kinds of temperatures in the whole process from the purchase of raw materials, sample collection, production, research and development, clinical trials, storage and transportation. Its most fundamental feature is strict temperature and time limit control. In the whole process of transportation, we will ensure that your goods are properly managed. After taking the goods, your goods will be placed in special packaging materials, where we can closely measure and monitor the temperature throughout the whole process.

 

Temperature control services include the following areas:

 

A. Frozen transportation, temperature control below - 20 ℃

 

B. Refrigerated transportation, temperature control between 2 - 8 degrees Celsius

 

C. Refrigerated transportation, temperature control between 2-25 ℃

 

D. Refrigerated transportation, temperature control between 15-25 ℃

 

E. Refrigerated transportation, temperature control between 19-25 ℃

 

F. Normal temperature transportation, temperature control between 10 - 30 ℃

 

2) Personalized service

 

Shenzhen Deyi provides forward and reverse transportation services for customers. Through scientific SOP, route design and cargo insurance mechanism, the company ensures the safety of high-value goods and provides customers with complete logistics solutions.

 

A. Provide multi time service: limited time service (2h, 4h, 12h, etc.), next day arrival, next day arrival, etc

 

B. Air transport, truck transport, transport mode

 

C. The central city provides warehousing services to meet the needs of customers for multi location warehouse management services

 

3) Value added services

 

A. 365 days service throughout the year, in order to meet the needs of customers and provide strong logistics support to customers, services are provided on holidays

 

B. The call center is equipped with professional call center software system, which provides telephone recording for backup, and also realizes the function of pop-up screen. It can display customer information according to the customer's call, and improve customer satisfaction

 

C. The professional complaint handling team implements all kinds of effective crisis public relations, and timely assigns specialists to communicate with customers and handle the follow-up work

 

D. The professional project customer service team provides one-to-one service for customers, and provides various reports according to customer needs

 

E. Formulate a complete emergency plan for transportation emergencies, and provide different routing methods to ensure the time limit (the departure cities covered by the airport can provide portable services)

 

F. Scanning and backup of receipt

 

After delivery, all waybills and customer receipts are scanned and uploaded to the system for backup for customer inquiry and traceability.

 

 

Low temperature transportation of pharmaceutical raw materials

 

Normal temperature transportation of pharmaceutical raw materials